1. INTRODUCTION

[Science Academy Name] (“Academy,” “we,” “our,” or “us”) strives to maintain a fair and transparent refund policy. This policy outlines the conditions under which students or parents may request a refund for fees paid to the Academy.

2. SCOPE

This policy applies to all students and parents who have made payments for academic programs, tuition fees, or other services provided by the Academy.

3. GENERAL REFUND TERMS

• Refund requests must be submitted in writing via email or a formal letter to the Academy administration.
• Processing time for refunds is typically [X] business days from the date of approval.
• Refunds will be processed through the original mode of payment unless otherwise specified.
• Non-refundable fees: Admission fees, registration fees, and administrative charges are non-refundable under any circumstances.

4. REFUND ELIGIBILITY CRITERIA

Refunds are considered under the following conditions:

4.1 Course Withdrawal

• If a student withdraws before the course start date, a refund of [X]% of the total fees may be granted after deducting administrative charges.
• If a student withdraws after the course has commenced, no refund will be provided.

4.2 Course Cancellation by the Academy

• If the Academy cancels a course due to unforeseen circumstances, students will receive a full refund or an option to transfer to another course.

4.3 Fee Overpayment

• If a student or parent has mistakenly overpaid, the excess amount will be refunded upon verification.

5. NON-REFUNDABLE CASES

No refunds will be provided in the following situations:

• Failure to attend classes or discontinuation due to personal reasons.
• Suspension or dismissal due to misconduct or violation of Academy policies.
• Missed deadlines for refund requests as per Academy guidelines.

6. REFUND REQUEST PROCEDURE

1. Submit a written refund request to the Academy administration, specifying the reason for the refund and supporting documents (if applicable).
2. Review & Verification: The request will be reviewed, and eligibility will be assessed.
3. Approval & Processing: If approved, the refund will be processed within [X] business days.

7. POLICY UPDATES

The Academy reserves the right to amend this policy at any time. Updates will be communicated through official channels.

Contact us for any issues:

If you have any questions about our Returns and Refunds Policy, please contact us at: vidyascienceacademy@gmail.com